Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 7 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
We make every effort to maintain our inventory and mark items “out-of-stock” or remove items from our website. On occasion, however, we may have fewer items in stock than what you ordered or the item may have just become “out-of-stock” from a previous order. Should this happen, we will be in contact directly with you via e-mail to discuss your order.
Your options will include:
* Selecting an alternate product
* Postponing your whole order delivery until all items can be sent in one delivery
* Opting for a “Back Order” and the item to be sent and charged at a later date (delivery costs may apply)
* Cancelling your order for that product or products
* Cancelling your full order
According to your selection, any refund or additional payment will be processed via your credit card used in the transaction. Seller have the right to cancel your entire order if you do not accept or agree to any of the options provided above.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Blk 3023 Ubi Rd 3 #02-08 Ubiplex 1, Singapore 408663, Singapore.
To return your product, you should mail your product to: Blk 3023 Ubi Rd 3 #02-08 Ubiplex 1, Singapore 408663, Singapore
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
The seller shall also not be liable to the buyer for force majeure or circumstances beyond the seller’s control or for any direct, indirect, special, or consequential loss or damage or cost, etc. In any event, the entire liability of the seller shall not exceed the price of goods on the relevant Invoice.