Exchange Policy

What is our exchange policy?

  • We allow exchanges within 14 days from the date of purchase.
  • Items must be unworn and in its original condition and packaging to qualify for an exchange.
  • Items that do not meet the requirements for exchange will not be processed. Moda Paolo reserves all rights and decision shall be final.
  • You may exchange your item at any Moda Paolo or Vivian & Sean retail store.

  • Item(s) exchange are subjected to stock availability at┬áthe┬áretail store.

  • Kindly chat with us from Monday to Friday, 10am-5pm to arrange for exchange before heading to our retail store.

  • Should you require further assistance, please do not hesitate to contact us.